Subject Icon Contact: Library Reference Desk
Homepage: http://library.brooklyn.cuny.edu/help/ask/
Telephone: 718-951-5628

Table of Contents:
About
Authentication
Email ID and Password
Resources Through CUNY
Technical Problems
Writing and Research Help

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All students, staff, and faculty have access to electronic Library resources while off-campus.

To use subscription databases (e.g., Academic Search Complete, JSTOR, etc.) from the Brooklyn College Library while off-campus, you must authenticate (i.e., login) using your BC email ID and password.

When you are off campus and you select any subscription electronic resource from the library that has the [lock] icon, you will be presented with an authentication page requesting that you login.
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To gain access to the Library's electronic resources, enter your BC email ID and password.
SAMPLE

E-Z Proxy Authentication Login Request page

Please enter your BC Email ID: ab1234
Please enter your BC Email Password: *********
 

On the Login page, you will be asked to enter your Brooklyn College email ID and password to access subscription electronic databases from off campus.

You can obtain your BC email ID and password from the BC WebCentral Portal <http://portal.brooklyn.edu/> by clicking on the My Info tab.
Unsuccessful login attempts can leave you locked out of the system.

If you cannot get past the login screen, even if you know you're entering the correct BC email ID and password, you've probably been locked out of the EZ-Proxy server.  This is common if you attempt to log in unsuccessfully too many times.  In this situation, please contact the ITS Help Desk by calling (718) 677-6180 or emailing helpdesk@brooklyn.cuny.edu.  (Please note that the Help Desk's regular hours of operation are 9 AM to 5 PM on Mondays through Fridays.)
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Faculty and staff members use their BC email information to authenticate themselves.

For faculty and staff who do not have a Brooklyn College email account, an application may be downloaded at: http://infotech.brooklyn.cuny.edu/pdf/emailapp.pdf. You may download the Adobe Acrobat Reader for free at http://www.adobe.com/products/acrobat/readstep2.html.
Students may obtain their BC email ID and password from within BC WebCentral.

Students can get their Brooklyn College student email username and password online at the BC WebCentral Portal <http://portal.brooklyn.edu/>. Clicking on the "My Info" tab, you will find your student email ID. (Please note that it is made up of 2 letters and 4 numbers.) Your authentication password is your BC email password, which depends on when you enrolled at BC:

  • If you enrolled in the college starting Summer 2008 or later, your email password is the month and day of your birthday plus the last 5 digits of your Student ID number (SSN). The format is MMDDSSSSS.
  • If you enrolled in the college in Spring 2008 or earlier, your email password is your full 9-digit Student ID (SSN).

For more detailed instructions, please see the WebCentral Help page on accessing your email information.
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To access CUNY-wide resources that are available online when you are off-campus, please follow the directions found here.
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Problems with authentication should be reported to the ITS Help Desk.

For help with working off campus, please contact the ITS Help Desk. Call (718) 677-6180 or email helpdesk@brooklyn.cuny.edu.
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If you need help selecting the best database, check the recommendations on our Research Resources by Subject page.

For further assistance, you may speak with a Reference Librarian:

  • Chat live with reference librarians at Brooklyn College Library.
  • Call the Reference Desk at the Library: (718) 951-5628.
  • Send an e-mail to Ask-a-Librarian at RefDesk@brooklyn.cuny.edu.

Last Modified: 2009-11-30 10:01:00